Lorraine Kessler — Homeowners Insurance & Consumer

Lorraine Kessler covers homeowners insurance and consumer affairs for Orlando Citizen — the Florida insurance market’s effect on the bill that arrives in an Orlando mailbox, plus utility costs and the scams aimed at local households.

Her sources are the Florida Office of Insurance Regulation (floir.com), Citizens Property Insurance, carrier rate filings, the Attorney General, the FTC and the utilities themselves. Scam stories run only from official alerts. On a quiet day this beat publishes nothing: insurance news that is invented helps no one renew a policy.

Lorraine Kessler is a staff byline of the Orlando Citizen newsroom.

Latest stories: the full archive is on her author page and in the Homeowners Insurance & Consumer beat archive.